PREPARE
TO DEAL WITH BAD NEWS AND HELP THE GOOD NEWS GET OUT
by
Tom Ciesielka from TC Public Relations
When you promote a book, you should prepare for the worst of times well as
the best.
Pretending that nothing could go wrong is wrong. Being prepared
can help you handle crises they arise. Think about the way military
trains even when not engaged in war. They are planning and practicing
for specific situations so that they will be victorious. Proper
preparation involves identifying and analyzing trends, and creating
a strategy and an action plan for implementation and evaluating
the effectiveness this plan.
It's never too late to prepare for something that hasn't happened
yet. Take the time to think about potential problems and crises
and create a plan of action so that you are ready to handle
them with ease. Remember that you can still be a happy, positive
person while accepting the fact that troubles will come. Perhaps
now you'll be prepared to pack a good punch and send those troubles
in the other direction.
Many authors, though, are more worried about no publicity
than dealing with problems that might come up. Here are several
ways to get your book out of it its unintended hiding spot.
Make a speech
Speaking engagements are multifold in
terms of the benefits you receive. First, when you are a speaker
at an event or conference, you are revered as the expert.
People will look to you as the most knowledgeable on whatever
it is you're talking about. You will also have the opportunity
to directly interact with potential readers. Being friendly
and responsive to questions and comments will demonstrate
that you care and have a pleasant personality which never
fails to resonate with people. Participate in the community
Think all the benefits that come with speaking engagements,
plus the fact that you are truly connecting with members of
the community. Nowadays, the world wants to know how you are
doing good for the environment or helping those in need.
Put your face (and voice) on the Web
I've said it
once, I'll say it again and I'll probably still say it again
after that, the Internet is an incredible tool. Creating a
video to embed on your Web site or blog will allow visitors
to directly hear your message. Sometimes people are more responsive
to audio and video than reading text. This is an opportunity
to show your creativity or simply make a quick personal welcome
and introduction. I recommend if you decide to include a video
on your Web site, do not have the video play as soon the page
is opened. Rather, give viewers the option of clicking on
it.
Keep your cool.
When a major problem comes up, the worst thing to do is break
down. Breaking down has the potential to create a waterfall
effect with others. Be honest about everything you say, provide
information that is accurate and be readily accessible to
the public and the media.
Decide to comment or not to comment
Sometimes people are wary of making comments on an unfortunate
situation due to the fear that something will be said to make
the situation worse. It is true there are times when you should
postpone making a comment. For example, if reporters contact
you, it is perfectly appropriate to say you will get back
to them as soon as you learn more and get your facts straight.
However, most of the time, not saying anything at all can
actually be worse than saying something. Take responsibility
for the situation and be prepared to explain how it will be
resolved.
Folks out there are interested in what you have to say and
would like to see more of you. Now is not the time to hide.
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